Hard to know since the service report was somewhat sketchy.

May 06, 2024,10:23 AM
 

It only said the watch was disassembled, defective parts replaced, cleaned and oiled, reassembled and tested. It suddenly stopped running and there was no resistance when I turned the stem to wind the watch. I assumed they would tell me I overwound it but that was thankfully not the issue.

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Thank you JLC

 
 By: Uncle Chico : May 6th, 2024-09:55
My Reverso arrived today after repair under warranty. Total time from the online request for service to it being back on my wrist was 23 days. Thanks to the Munich service centre and JLC for making the process so easy. ...  

Impressive service!

 
 By: jack johnson : May 6th, 2024-10:12
Can you please share what exactly went wrong with this timepiece?

Hard to know since the service report was somewhat sketchy.

 
 By: Uncle Chico : May 6th, 2024-10:23
It only said the watch was disassembled, defective parts replaced, cleaned and oiled, reassembled and tested. It suddenly stopped running and there was no resistance when I turned the stem to wind the watch. I assumed they would tell me I overwound it but... 

Argh…

 
 By: Alfihar : May 7th, 2024-05:46
The famous JLC screw’s team… And its no less famous leader...Matthieu.... The unforgettable Sophie… a so great cheerleader... Not to forget Catherine, the club treasurer... What a fantastic team...

Fantastic :)

 
 By: InHavenPro : May 6th, 2024-16:45